What services do you offer?
We offer Branding and Communication services. These include, brand strategy, visual identity design, brand asset and guideline creation, content management, content strategy, social media management, PR, digital advertising, graphic design and web design.
How do I pay?
You can visit our our shop page and explore our services. If you are more comfortable transferring the payment to an account, you can request an invoice here. Our services are prepaid. This means you have to pay 100% ahead before the service is rendered. You just have to trust that we will deliver on our brand promise.
Can I get a refund?
No. We do not offer refunds. Especially if the service is already being delivered or has been delivered.
Can I get the raw files of the design I paid for?
You just have to pay a buy-out fee. The raw designs are our intellectual property and it is synonymous to giving you the raw code of a website or giving you the full formula (secret and otherwise) of coca-cola just because you bought a bottle. The price you pay is totally for the finished product. In a bid to ensure that our designs are not altered without our permission and shared or used for purposes we are not proud of, we will give usable versions of the design (png, jpeg, svg and pdf for print items). However, we will not share psd, cdr, ai etc. files except pre-agreed or if the client is willing to buy out the design.